Keep getting disconnected

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wbaltzley
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Keep getting disconnected

Post by wbaltzley » Fri Mar 13, 2015 6:03 pm

I have XFinity 120Mb internet service, and all speed tests indicate a 13ms ping. Why am I not able to connect to your server?

I have been playing Craftland for over a year without any problem. Suddenly, last December I started getting a Java Socket error and I noticed that my ping rate had gone up to 300+ms...I had assumed it was a temporary problem due to changes on the server, or because we had changed our internet service. However, it has been three months and no change. I have no problem connecting to other Minecraft Servers, but this is my favorite. Please Help.

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marc0303
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Re: Keep getting disconnected

Post by marc0303 » Fri Mar 13, 2015 9:37 pm

This is probably a routing issue from your ISP. Please do a traceroute to craftland.org as explained here: http://www.chasms.com/chasms1/howdoi/pi ... certW7.htm" onclick="window.open(this.href);return false;, and copy the output or take a screenshot.

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wbaltzley
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Re: Keep getting disconnected

Post by wbaltzley » Sat Mar 14, 2015 3:26 am

Image

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marc0303
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Re: Keep getting disconnected

Post by marc0303 » Sat Mar 14, 2015 1:06 pm

The picture isn't working, it says
— 403: Access Denied —

This file requires authorization:

You must be logged in
and a member of this blog.
Log in to proceed.
Please upload it to https://www.imgur.com/" onclick="window.open(this.href);return false;

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wbaltzley
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Re: Keep getting disconnected

Post by wbaltzley » Sun Mar 15, 2015 12:34 am

I changed my blog settings...you should be able to view the image now.

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marc0303
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Re: Keep getting disconnected

Post by marc0303 » Sun Mar 15, 2015 2:12 am

It seems you're using IPv6. Try enabling the "Prefer IPv4" option in the launcher to see if it helps.

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wbaltzley
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Re: Keep getting disconnected

Post by wbaltzley » Sun Mar 15, 2015 6:17 am

Tried changing to IPV4 as you recommended...no dice...the problem actually seemed to get worse.

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marc0303
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Re: Keep getting disconnected

Post by marc0303 » Sun Mar 15, 2015 12:33 pm

I geomapped the ips from the trace route:
Image

As you can see, your packets take a really long ride before getting lost somewhere in France, and they never get to the server. Sadly, there's nothing we can do about it. You could try calling your ISP to see if they can take a look at it.

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