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hi, i know i havent been on since like a month, but i need your help, because im getting a problem that i had months ago that includes BSOD. whenever i shut down my pc, it gets stuck (the loading wheel freezes aswell) and if i dont manually shut down my pc, it gets BSOD. Also happens with hibernate, if i leave it too long, it shuts down and when i turn it back on, it says that it had an unexpected shut down and once my desktop loads, it shows "windows has recovered from an error" (or something like that, im trying to translate all because my pc is on spanish) and shows on the description this:

Firma con problemas:
Nombre del evento de problema: BlueScreen
Versión del sistema operativo: 6.1.7600.2.0.0.256.1
Id. de configuración regional: 3082

Información adicional del problema:
BCCode: 9f
BCP1: 0000000000000003
BCP2: FFFFFA8005B04A00
BCP3: FFFFF80000B9C4D8
BCP4: FFFFFA8008C4FB40
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1

Archivos que ayudan a describir el problema:
C:\Windows\Minidump\122313-17487-01.dmp
C:\Users\Andres\AppData\Local\Temp\WER-55739-0.sysdata.xml

Lea nuestra declaración de privacidad en línea:
http://go.microsoft.com/fwlink/?linkid= ... cid=0x0c0a" onclick="window.open(this.href);return false;

Si la declaración de privacidad en línea no está disponible, lea la declaración de privacidad sin conexión:
C:\Windows\system32\es-ES\erofflps.txt

also, this problem started to happen since i plugged my pc via HDMI to a tv, its kind of odd, but thats the reason why now, and before i get this problem, im going to leave the description of my pc with dxdiag: (pastebin because of reasons)
http://pastebin.com/ZHgzhdeJ" onclick="window.open(this.href);return false;

First question and the thing you should always do:
Are drivers up to date?

Something like that happened to me a while ago... Have you tried using neurotoxin?

Handyman wrote:First question and the thing you should always do:
Are drivers up to date?

which ones? and i doubt that its something related to drivers, because it started when i pluged my pc via HDMI to a tv (when i shut it down, got stuck and then BSOD)
bus controler SM is missing tho

Try installing a driver for that bus controller first.


This something I found on my search:
9f is likely a driver issue. Antivirus/antispware/security programs can also cause these issues.
Have you added devices lately or updated drivers - be sure to check in Windows Updates to see
if a driver was updated prior to this occurring. This could also be caused by a loose card or cable
and even a weak power supply.

Source: (second answer)
http://answers.microsoft.com/en-us/wind ... 45626d6837" onclick="window.open(this.href);return false;