Craftland.org

I think there should be a Q&A forum section for people who don't/do play CraftLand. This way if people want to know what CraftLand is, they can sign up and ask a questions to be more knowledgeable of their question. Also, if staff members aren't on people can ask questions and have staff answer them no matter if staff is on or off.

I believe the forum can only be acceded by players who are registered on the server.
Anyway they can always join the Irc to ask anything they want to, not only this there is a faq on the site.